Fancy Black Car respects your privacy. This policy explains what we collect when you visit our website or book a ride, how we use it, and the choices you have.
Information we collect
When you request a quote or make a reservation, we collect the details needed to provide the ride: your name, phone number, email address, pickup and drop-off locations, travel dates, flight information, passenger and luggage counts, and payment details. Payment card information is processed by our payment provider and is not stored on our servers.
We also receive basic technical information such as your browser type, device, and the pages you visit.
How we use your information
- Confirm, schedule, and coordinate your reservation
- Share trip details with the chauffeur assigned to your ride
- Send confirmations, updates, and receipts
- Respond to questions and provide customer support
- Improve our website and service
- Meet legal, tax, and insurance requirements
Sharing
We share information only with the people and companies that help us complete your ride, including the assigned chauffeur, payment processors, and technology providers. We do not sell your personal information.
Retention and security
We keep reservation records for as long as needed to provide service and meet legal obligations. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you. You can also opt out of marketing messages at any time.
Contact
Fancy Black Car
11642 Victory Blvd., Suite 2070
North Hollywood, CA 91606
Phone: (310) 806-5591
Last updated: October 30, 2026.